Group photo during EAGM Western Kenya Hospitality Leaders Conference held in Kisumu in April 2015
TOURISM REGULATORY AUTHORITY
PUBLIC NOTICE; NATIONAL CLASSIFICATION OF HOTELS AND RESTAURANTS
The Authority is pleased to notify the Tourism hospitality stakeholders and the public that a National Classification and Grading exercise for tourism accommodation and catering facilities in Nyanza, Western and North Rift Tourism Circuits will take place from 4th to 31st May 2015. This is after the successful conclusion of the county government and stakeholders consultative forums and training of hospitality staff on quality assurance and internal audit in the same region. The exercise will target those facilities that have already carried out their own self-assessment based on minimum entry requirements and pre-qualified by the Classification and Standardization Committee established under the Tourism Act, 2011, regulations.
Tourism Regulatory Authority is established under section 4 of The Tourism Act, No. 28 of 2011 and is mandated to regulate the sector to ensure that tourism is managed in a sustainable manner and Kenya as a destination achieves competitiveness through high quality tourism products and services. Classification and Grading is a mandatory exercise of which all regulated tourism facilities are expected to participate.
The National Classification exercise will be guided by the EAC Classification Standards Criteria and procedures for classification and star rating. We wish to inform stakeholders that the classification exercise is concurrently being undertaken in all EAC Partner States. All Partner States are required to conclude the implementation of classification by June 2016.
This notice therefore serves to notify the public of the impending exercise and encourage all hospitality service providers to cooperate with the Authority’s Staff; EAC trained and certified assessors and the Classification and Standardization Committee who will be overseeing this important national exercise. The tourism sector stakeholders are urged to actively participate and accord the exercise necessary support. This is to ensure that the processes of ongoing pre-classification and the actual classification and grading being implemented in phases are successfully conducted throughout the country. The EAC Classification Standards Criteria and other guidelines are available in the EAC website and Tourism Regulatory Authority’s website: http://www.tourismauthority.go.ke
Hospitality service providers are encouraged take note of the incentives provided by the government to upgrade their facilities as they prepare for the national classification well in advance.
Further, this serves to notify the public that all grading and star rating previously awarded by the Hotels and Restaurants Act, Cap 494, repealed, remains nullified by the Tourism Act, 2011.
Director-General
Tourism Regulatory Authority
Director General
Utalii House, 5th Floor, Uhuru Highway.
Tel: 020 – 3313011 ext 22234;
Email: dg@tourismauthority.go.ke Mob . 0710 601103